Please see our International Orders page for orders outside the US
We understand that when you make an order, you want it as quickly as possible and we will do our best to make that happen!
Most of the items we sell will ship the same day and will be at your door fast. The earlier in the day the order is placed, the better the chance it will ship that day.
While we will do our best to ship from our warehouse, naturally not all items will always be in stock at all times! In some cases we will special order stuff for you and ship it, as soon as it arrives (usually the day after) or we drop ship it from our supplier directly to your door steps. We utilize our best judgment in an attempt to get the products to you as quickly as possible, while also attempting to minimize costs.
Some items will be marked "Available - expect 3-5 business days processing time prior to shipment". These items cannot ship same day and require processing time prior to shipment. If you select an expedited shipping method, please note that this will not reduce the processing time before the order is shipped!
A shipping confirmation email (with tracking numbers) will typically be sent within 24 hours of an item shipping. For example, if you place an order Monday night and it ships out Tuesday morning, you will receive your tracking information either Tuesday evening or Wednesday morning.
Most orders will be shipped USPS, however we do utilize UPS, FedEx, and OnTrac as well. Shipping days are Monday-Friday; Holidays, Saturday and Sunday are not included in shipping days.
Order amount $0-$89.99 will ship for $8, all other orders ship for FREE with standart Fast Shipping
Free Delivery arrival time
With Free Shipping, we can not guarantee any delivery time, as some orders are delivered really fast, but circumstances occur that are beyond anyone's control. If you're in need of a faster delivery time and more accurate estimate, we highly suggest that you pay a little bit extra for a quicker method, as Free Shipping is anywhere in between 2 to 7 days and a delivery date can not guaranteed. It is up to you to decide how critical the exact timing is and it is the customer's sole responsibility to choose the proper method to meet your expectations and time frames.
Signature confirmation and fraud
We use sophisticated software which tracks every order. On our website we use several different systems to prevent credit card fraud. Although this software uses over 70 different points to prevent credit card fraud and protect you from unauthorized transactions, we still require all purchases to be shipped to the billing address of the credit card. NO EXCEPTIONS! Anything above $200 will require signature confirmation, unless you get hold of us for a specific arrangement. No matter where you live, we really think it is a bad idea to leave expensive packages at your doorstep. For your protection and ours, there needs to be someone to physically sign for your package, unless you would be willing to take a risk of leaving delivery without signature confirmation (you would need to get hold of us and sign a waver).
Any shipping changes that occur after the order is shipped, such as address change, intercepts, and will call pick-up may be subject to a $10 Service fee per shipment (this is simply passing along the fee billed to us by the shipping carrier to make the change while your package is in-transit).
See our Return Policy for details on order modifications / cancellations.
Orders going to APO addresses may qualify to get our Free Shipping promotion. All APO orders will be shipped via USPS Priority Military Mail, please contact us and allow an additional 1-5 business days to process your order.
Alaska / Hawaii / Remote U.S. Territories
Orders shipping to Alaska, Hawaii and U.S. Territories including Puerto Rico, Guam, and U.S. Virgin Islands are currently excluded from our Free Shipping promotion.
We still may honor free shipping on small packages, but as a general rule orders will be charged a standard shipping fee by a courier of your choice.
Shipping charges vary greatly when shipping to these areas. Please check with us and we will be more than happy to assist you with shipping charges and times.
Orders shipping to an International destination will ship via USPS, Fedex or UPS from either our fulfillment center in Long Beach. Please allow an additional 1-5 business days to process your order. See full details on our International Order Policy Page
Items designated as hazardous (such as paints and batteries) may only be shipped via ground shipping to the contiguous 48 US states. We will let you know during the checkout process, if it is hazardous item.
Oversize items are currently only being shipped via Ground to the contiguous 48 US states. We will let you know during the checkout process, if it is an oversize item.
If an item arrives visibly damaged, please contact RC Street Shop Customer Service immediately. Claims are handled through the shipping carrier, but RC Street Shop will assist the customer with these claims to the best of its ability.
Questions / Concerns / Emergencies
If anything is unclear or if you have a special circumstance, give us a call! We will do our best to help you out!